Advantage Sales & Marketing LLC dba Advantage Solutions

Account Manager I

US-TX-Austin
Position Type
Full Time
Requisition ID
2017-107319
Category
Marketing (Corporate): Integrated Marketing, Experiential Marketing

Summary

Account Manager I

 

The Account Manager I as a business partner is responsible for building and maintaining relationships with teams and clients. The AM I will be the liaison, acting as a point of contact and will help provide solutions, training and project management to help deliver outstanding results. The AM I must have the ability to work independently as part of a team in a fast-paced dynamic environment and be able to make decisions and meet stringent deadlines.

 

Advantage Sales and Marketing LLC dba Advantage Solutions is proud to be an Equal Opportunity Employer.

Responsibilities

Advantage Sales and Marketing LLC dba Advantage Solutions is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. Advantage Solutions services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

 

 

Position Summary

 

The Account Manager I as a business partner is responsible for building and maintaining relationships with teams and clients. The AM I will be the liaison, acting as a point of contact and will help provide solutions, training and project management to help deliver outstanding results. The AM I must have the ability to work independently as part of a team in a fast-paced dynamic environment and be able to make decisions and meet stringent deadlines.

 

 

Essential Job Duties and Responsibilities:

 

- Liaison - Work closely with client and management as the primary point of contact to ensure appropriate communication is delivered in an accurate, timely and consistent manner.

- Troubleshooting –Ensure all issues are properly escalated to the appropriate department. Provide feedback to and consult with the team and/or Client when needed regarding changes that need to be made.

- Training and Education – Assesses and addresses training needs regarding existing and new software functionality.

- System Platform and Configuration   – Participate in new software release testing and validate the accuracy of the database after each enhancement release.

- Project management: Act as a project manager on behalf of the client/team by leading the project from conception to completion.

 


Supervisory Responsibilities:

 

Direct Reports
- This position does not have supervisory responsibilities for direct reports

 

Indirect Reports
- Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports

 

 

Travel and/or Driving Requirements:

- Travel and Driving are not essential duties or functions of this job 

- Travel up to

 

 

Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

 

Education Level: (Required):  Bachelor's Degree or equivalent experience
         

Field of Study/Area of Experience: 

- 1-3 years of experience in a client-facing/customer service role

 


Skills, Knowledge and Abilities:


- Process oriented/strong follow-up/ highly organized approach to managing/prioritizing tasks and day-to-day activity
- Independent self-starter
- Very strong communication and leadership skills and ability to interact effectively with all levels of management and clients
- Team player with ability to collaborate and communicate with IT and/or business
- Strong analytical thinker to assist in trouble shooting and managing retail technical and data issues
- Comfortable and conversant with technology- very familiar with IPad, smartphones etc.
- Project management of small to medium size project plans
- Comfortable training or presenting in front of groups of people
- Intermediate to advanced knowledge of MS Excel (Formulas, Pivot Tables, Templates)
- Intermediate knowledge of MS Office Suite (Word, Power Point)
- MS Access knowledge a plus

 

 

Environmental & Physical Requirements:

 

Office / Sedentary Requirements:

Incumbent must be able to perform the essential functions of the job.  Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.  A detailed Environmental and Physical Requirements document is available in the Total Rewards department. 

 


Additional Information Regarding ASM Job Duties and Job Descriptions:

 

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. ASM reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law.  ASM shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

 

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes.  Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
 
Are you passionate about Service Excellence, Results, Integrity, Entrepreneurial Focus and Leadership: These are our values at Advantage Solutions: Come learn why “Winning Together” is more than just words on a piece of paper. It is the vision by which we live our mission as an organization: "To create outstanding value for clients and customers through superior sales execution, operational excellence and innovative marketing services."

 

Advantage Solutions is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, Advantage Solutions shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

 

Advantage Solutions will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.  All of our positions require the satisfactory completion of a background check. Please be aware that acknowledging or having criminal convictions does not constitute an automatic bar to employment.  Factors including, but not limited to age and time of the offense, seriousness and nature of the violation, and rehabilitation will be taken into account.

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