Advantage Sales & Marketing LLC dba Advantage Solutions

Account Director Agency

US-IL-Chicago
Position Type
Full Time
Requisition ID
2017-130261
Category
Client Services/Account Management

Summary

Account Director - Agency

 

The Account Director functions as the main client relationship manager of Agency consumer promotion and shopper marketing program deliverables within multiple categories or retail channels. 

The primary role of this position is to provide thought leadership and act as the face of the Agency to the senior-level sales/marketing team during conceptual development, communication design, execution and analysis of programs. 

A successful Account Director will focus on the financial health of the client, organic business development, effective and efficient program management of the Agency team, and results that are in concert with client and retailer initiatives. Proficiency in conceptual selling and consulting will be defined by effective written and oral communication skills with clients, customers, and agency partners.

 

Responsibilities

  • Demonstrate product category or retail channel ownership with Marketing and Sales client base
  • Cultivate strong relationships with client trade, sales and marketing teams, including 3rd party agencies as required, to harmonize cross-functional client communications
  • Oversee proposals and program presentations for effective and efficient resources to meet the client goals and agency revenue targets
  • Identify new business opportunities within existing clients as well as with extended client base
  • Synchronize and standardize best practices for client program execution, budgets, tracking, and post-promotional reporting in accordance with company systems and processes
  • Effective recruiting, hiring, training, and development of direct reports
  • Serve as financial relationship owner for cross-agency team departments and/or clients to deliver timely client decisions and approvals

Qualifications

  • Bachelor's Degreeor equivalent experience is required, MBA Degree or equivalent experience is preferred in Marketing or Public Relations field
  • 3-5 years of supervisory experience
  • 6-8 years of experience in the role of leader/manager in agency, CPG, or brand management, including experience in shopper marketing
  • Ability to make oral presentations, team building skills, and excellent customer service orientation
  • Flexible and adaptable, able to change and alter according to changes in projects or business environment
  • Track record of building and maintaining customer/client relationships
  • Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines

Advantage Sales and Marketing, LLC dba Advantage Solutions is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. Advantage Solutions services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Advantage Sales and Marketing, LLC dba Advantage Solutions is proud to be an Equal Opportunity Employer

Responsibilities

Advantage Sales and Marketing, LLC dba Advantage Solutions is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. Advantage Solutions services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

 

Position Summary

 

The Account Director functions as the main client relationship manager of Agency consumer promotion and shopper marketing program deliverables within multiple categories or retail channels. 

Primary role is to provide thought leadership as the face of the Agency to the senior-level sales/marketing team during the conceptual development, communication design, execution and analysis of programs. 

A successful Account Director will focus on financial health of the client, organic business development, effective and efficient program management of the Agency team and results that are in concert with client and retailer initiatives. Proficiency in conceptual selling and consulting will be defined by effective written and oral communication skills with clients, customers, and agency partners.

                                                                                                                

Essential Job Duties and Responsibilities

 

Personal Accountability

  • Demonstrate product category or retail channel ownership with Marketing and Sales client base to show Agency thought leadership as a consultant
  • Cultivate strong relationships with client trade, sales and marketing teams, including 3rd party agencies as required, to harmonize cross-functional client      communications from inception to analysis of client programs
  • Oversee proposals and program presentations for effective and efficient resources to meet the client goals and agency revenue targets
  • Identify new business opportunities within existing clients as well as with extended client base
  • Synchronize and standardize best practices for client program execution, budgets, tracking, and post-promotional reporting in accordance with company systems and processes
  • Effective recruiting, hiring, training, and development of direct reports
  • Other related duties as assigned

Cross-Functional Accountability

  • Serve as financial relationship owner for cross-agency team departments and/or clients to deliver timely client decisions and approvals
  • Activate assignments and encourage partnership with Planning team members to develop category, channel, customer and competitive brand marketplace insights, identify most value consumer targets, communication strategy, innovation opportunities, promotion program objectives, strategies and tactical recommendations for programs, leveraging key consumer/ shopper insights that drive behavior change
  • Engage, mentor and inspire Agency cross-functional team by teaching the fundamentals, empowering proactive thinking, communicating team goals and considering succession planning/hiring needs
  • Identify cross-company ASM Marketing Services revenue-driving opportunities
  • Other related duties as assigned
  • Safety: must have the ability to perform the job safely by demonstrating full awareness of his/her surroundings.  Will utilize proper safety techniques and equipment use when necessary. Will be proactive in alerting Management of any unsafe act or condition to prevent injuries.

Supervisory Responsibilities

 

Direct Reports

Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

 

Indirect Reports

May delegate work of others and provide guidance, direction and mentoring to indirect reports

 

Travel and/or Driving Requirements

Travel is an essential duty and function of this job. Driving is not an essential duty or function of this job.

 

Minimum Qualifications 
 

Education Level: (Required) Bachelor's Degree or equivalent experience

                          (Preferred) MBA Degree or equivalent experience

                        

Field of Study/Area of Experience:  Marketing and/or Public Relations

-3-5 years of experience in team supervisory

-6-8 years of experience in the role of leader/manager in agency or brand management, including experience in shopper marketing

 

Skills, Knowledge and Abilities

  • Ability to make oral presentations
  • Team building Skills
  • Flexible and adaptable, able to change and alter according to changes in projects or business environment
  • Excellent customer service orientation
  • Track record of building and maintaining customer/client relationships
  • Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
  • Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
  • Strong prioritization skills
  • Ability to exercise sound judgment

Environmental & Physical Requirements

Office / Non-Sedentary Requirements

 

Incumbent must be able to perform the essential functions of the job. Work may be performed in an office or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: stand for extended periods of time, walk, bend, stoop, or climb.  May have possible exposure to dust, and may require the ability to lift and/or push up to 50 pounds33% - 66% of the time. A detailed Environmental and Physical Requirements document is available in the Total Rewards department. 

 

Additional Information Regarding ASM Job Duties and Job Descriptions

 

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Advantage Solutions reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law.  Advantage Solutions shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

 

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes.  Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

                                    

Are you passionate about Service Excellence, Results, Integrity, Entrepreneurial Focus and Leadership: These are our values at Advantage Solutions. Come learn why “Winning Together” is more than just words on a piece of paper. It is the vision by which we live our mission as an organization: "To create outstanding value for clients and customers through superior sales execution, operational excellence and innovative marketing services."

 

Advantage Solutions is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, Advantage Solutions shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

 

Advantage Solutions will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.  All of our positions require the satisfactory completion of a background check. Please be aware that acknowledging or having criminal convictions does not constitute an automatic bar to employment.  Factors including, but not limited to age and time of the offense, seriousness and nature of the violation, and rehabilitation will be taken into account.

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