Advantage Sales & Marketing LLC dba Advantage Solutions

Associate Relations Partner II

US-CA-Irvine | US-CA-Santa Ana | US-CA-Anaheim
Position Type
Full Time
Postal Code
92701
Requisition ID
2017-134540
Category
Professional: (IT, Finance, Legal, HR, Talent Acquisition, Administrative, Customer Service)

Summary

Associate Relations Partner II

 

We are seeking an exceptional Associate Relations Partner II professional for this human resources role.  This position will be responsible for providing strategic employee relations consultation to managers and associates pertaining to workforce matters, company policies and procedures in business operations, associate engagement, and legal compliance. The successful applicant will be skilled in areas of Employee Relations and will be assigned specific business teams which involve employee relations support, while also being called on to provide employee relations counseling or conduct workplace investigations.

Responsibilities:

  • Develop and maintain solid understanding of business goals and initiatives, company and division policies, and workforce compliance obligations.
  • Provide strategic advice to managers on workforce matters including but not limited to associate development, retention, performance and conduct-related disciplinary action, terminations, and organizational/divisional initiatives.
  • Guide managers in assessing need for and developing associate-related communications including corrective action documentation.
  • Strategize with managers in improving work relationships, resolving associate concerns, enhancing employee engagement and retention, and fostering compliance with company/division policy and applicable laws.

Qualifications: 

  • 3-5 Years minimum experience in Employee Relations counseling and investigations.
  • Ability to maintain confidentiality.
  • Excellent written communication and verbal communication skills.
  • Customer service orientation.
  • Strong prioritization skills.
  • Proven conflict management skills. 

Advantage Sales and Marketing LLC dba Advantage Solutions is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. Advantage Solutions services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

 

Advantage Sales and Marketing, LLC dba Advantage Solutions is proud to be an Equal Opportunity Employer.

Responsibilities

Advantage Sales and Marketing LLC dba Advantage Solutions is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. Advantage Solutions services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

 

Essential Job Duties and Responsibilities 


Job Duty 


Strategic associate relations consultation to help align management actions with business objectives, associate engagement, and legal compliance goals.
• Develop and maintain solid understanding of business goals and initiatives, company and division policies, and workforce compliance obligations.
• Provide strategic advice to managers on workforce matters including but not limited to associate development, retention, performance and conduct related disciplinary action, terminations, and organizational/divisional initiatives.
• Guide managers in assessing need for and developing associate-related communications including corrective action documentation.
• Strategize with managers in improving work relationships, resolving associate concerns, enhancing associate engagement and retention, and fostering compliance with company/division policy and applicable laws.
• Evaluate and address associate grievances, identifying and recommending any appropriate action items to include without limitation, enhancements or changes in policies or practices as needed. Partner with Associate Relations Sr. Partner, Manager, or Director in development of any such policies.
• Evaluate value of dispute resolution to resolve workplace conflicts and mediate such disputes between associates and managers as needed.
• Assist AR Management and AR Sr. Partner with RIF implementations.
• Represent the company at unemployment hearings.


Administrative Responsibilities
• Prepare and finalize employment action and investigation documentation
• Input and update associate relations tracker/ case manager

 

Project Management
• Lead and/or participate in special projects as assigned


Supervisory Responsibilities

 

Direct Reports
- This position does not have supervisory responsibilities for direct reports

 

Indirect Reports
- This position does not have guidance or mentoring responsibilities for indirect reports

 

Travel and/or Driving Requirements
- Travel is an essential duty and function of this job. Driving is not an essential duty or function of this job.
- Travel up to 5 %

 

Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

 

Education Level: (Required): Bachelor's Degree or equivalent experience


(Preferred): Bachelor's Degree
SPHR or PHR certification preferred

 

Field of Study/Area of Experience: Human Resources
3-5 Years of experience in Associate Relations counseling and investigations

 

Skills, Knowledge and Abilities
• Paramount sensitivity to and ability to maintain confidentiality
• Excellent written communication and verbal communication skills
• Customer service orientation
• Exceptional interpersonal skills
• Strong prioritization skills
• Proven conflict management skills
• Strong qualitative analysis and decision making skills
• Solid research, analysis, and problem-solving skills
• Ability to exercise sound judgment
• Ability to work effectively with management
• Well-organized, detail-oriented, and able to handle a fast-paced work environment
• Track record of building and maintaining customer/client relationships
• Flexible and adaptable, able to change and alter according to changes in projects or business environment
• Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
• Ability to work cooperatively with others toward common group objectives, demonstrates respect for the ideas and contributions of other team members, cultivates positive relationships with other associates
• High level of professionalism
• Ability to effectively balance business objectives, associate interests, and compliance obligations
• Ability to solicit and be receptive to feedback
• Intermediate level knowledge of federal and state employment laws
• Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers

 

Environmental & Physical Requirements

 

Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds. A detailed Environmental and Physical Requirements document is available in the Total Rewards department.

 

Additional Information Regarding ASM Job Duties and Job Descriptions

 

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. ASM reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. ASM shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

 

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

 

Are you passionate about Service Excellence, Results, Integrity, Entrepreneurial Focus and Leadership: These are our values at Advantage Solutions: Come learn why “Winning Together” is more than just words on a piece of paper. It is the vision by which we live our mission as an organization: "To create outstanding value for clients and customers through superior sales execution, operational excellence and innovative marketing services."

 

Advantage Solutions is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, Advantage Solutions shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

 

Advantage Solutions will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance. All of our positions require the satisfactory completion of a background check. Please be aware that acknowledging or having criminal convictions does not constitute an automatic bar to employment. Factors including, but not limited to age and time of the offense, seriousness and nature of the violation, and rehabilitation will be taken into account.

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