Advantage Sales & Marketing LLC dba Advantage Solutions

  • Associate Relations Partner II

    Job Locations US-TX-Austin
    Primary Posting Location : Address
    4401 West Gate Boulevard, Suite 200
    Primary Posting Location : City
    Austin
    Primary Posting Location : State/Province
    TX
    Primary Posting Location : Country
    US
    Requisition ID
    2018-187400
    Position Type
    Full Time
    Category
    Professional: (IT, Finance, Legal, HR, Talent Acquisition, Administrative, Customer Service)
  • Summary

    Employee Relations Specialist II

     

    At our Company, we grow People, Brands, and Businesses! We are seeking an exceptional Employee Relations professional for this Human Resources role.  This position will be responsible for providing strategic employee relations consultation to managers and associates pertaining to workforce matters, company policies and procedures in business operations, associate engagement, and legal compliance. The successful applicant will be skilled in areas of Employee Relations and will be assigned specific business teams which involve employee relations support, while also being called on to provide employee relations counseling or conduct workplace investigations.

     

    Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

     

    What we offer:

    • Full-Time Benefits (Medical, Dental, Vision, Life)
    • 401(k) with company match
    • Training and Career Development
    • Generous Paid Time-Off 

    Responsibilities:

    • Develop and maintain solid understanding of business goals and initiatives, company and division policies, and workforce compliance obligations.
    • Provide strategic advice to managers on workforce matters including but not limited to associate development, retention, performance and conduct-related disciplinary action, terminations, and organizational/divisional initiatives.
    • Guide managers in assessing need for and developing associate-related communications including corrective action documentation.
    • Strategize with managers in improving work relationships, resolving associate concerns, enhancing employee engagement and retention, and fostering compliance with company/division policy and applicable laws.

    Qualifications:

    • 3-5 Years minimum experience in Employee Relations counseling and investigations
    • Ability to maintain confidentiality
    • Excellent written communication and verbal communication skills
    • Customer service orientation
    • Strong prioritization skills
    • Proven conflict management skills

    Responsibilities

    The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

     

    Essential Job Duties and Responsibilities 


    Job Duty 


    Strategic associate relations consultation to help align management actions with business objectives, associate engagement, and legal compliance goals.

    • Develop and maintain solid understanding of business goals and initiatives, company and division policies, and workforce compliance obligations.
    • Provide strategic advice to managers on workforce matters including but not limited to associate development, retention, performance and conduct related disciplinary action, terminations, and organizational/divisional initiatives.
    • Guide managers in assessing need for and developing associate-related communications including corrective action documentation.
    • Strategize with managers in improving work relationships, resolving associate concerns, enhancing associate engagement and retention, and fostering compliance with company/division policy and applicable laws.
    • Evaluate and address associate grievances, identifying and recommending any appropriate action items to include without limitation, enhancements or changes in policies or practices as needed. Partner with Associate Relations Sr. Partner, Manager, or Director in development of any such policies.
    • Evaluate value of dispute resolution to resolve workplace conflicts and mediate such disputes between associates and managers as needed.
    • Assist AR Management and AR Sr. Partner with RIF implementations.
    • Represent the company at unemployment hearings.


    Administrative Responsibilities

    • Prepare and finalize employment action and investigation documentation
    • Input and update associate relations tracker/ case manager

     

    Project Management

    • Lead and/or participate in special projects as assigned


    Supervisory Responsibilities

     

    Direct Reports
    - This position does not have supervisory responsibilities for direct reports

     

    Indirect Reports
    - This position does not have guidance or mentoring responsibilities for indirect reports

     

    Travel and/or Driving Requirements
    - Travel is an essential duty and function of this job. Driving is not an essential duty or function of this job.
    - Travel up to 5%

     

    Minimum Qualifications

    The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

     

    Education Level: (Required): Bachelor's Degree or equivalent experience


    (Preferred): Bachelor's Degree
    SPHR or PHR certification preferred

     

    Field of Study/Area of Experience: Human Resources
    3-5 Years of experience in Associate Relations counseling and investigations

     

    Skills, Knowledge and Abilities

    • Paramount sensitivity to and ability to maintain confidentiality
    • Excellent written communication and verbal communication skills
    • Customer service orientation
    • Exceptional interpersonal skills
    • Strong prioritization skills
    • Proven conflict management skills
    • Strong qualitative analysis and decision making skills
    • Solid research, analysis, and problem-solving skills
    • Ability to exercise sound judgment
    • Ability to work effectively with management
    • Well-organized, detail-oriented, and able to handle a fast-paced work environment
    • Track record of building and maintaining customer/client relationships
    • Flexible and adaptable, able to change and alter according to changes in projects or business environment
    • Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
    • Ability to work cooperatively with others toward common group objectives, demonstrates respect for the ideas and contributions of other team members, cultivates positive relationships with other associates
    • High level of professionalism
    • Ability to effectively balance business objectives, associate interests, and compliance obligations
    • Ability to solicit and be receptive to feedback
    • Intermediate level knowledge of federal and state employment laws
    • Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers

     

    Environmental & Physical Requirements

     

    Office / Sedentary Requirements
    Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

     

    Additional Information Regarding The Company Job Duties and Job Descriptions

     

    Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

    Important Information

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

                                        

    The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

     

    The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.  All of our positions require the satisfactory completion of a background check. Please be aware that acknowledging or having criminal convictions does not constitute an automatic bar to employment.  Factors including, but not limited to age and time of the offense, seriousness and nature of the violation, and rehabilitation will be taken into account.

    Apply/Share

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    CONNECT TO YOUR CAREER

    Not ready to apply? Connect with us for general consideration.