Sr Analyst Workforce Management

This role involves providing performance analysis and strategic recommendations to optimize ROI, resource utilization, and third-party partnerships. Responsibilities include developing analytic models for talent deployment, creating monthly or quarterly reviews for third-party performance, and presenting data-driven insights that drive execution and retention. The role requires strong collaboration with IT, Shared Services, and Commercial teams to improve processes and performance metrics, utilizing excellent communication skills to effectively convey insights and strategies.

Job Will Remain Open Until Filled

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Responsibilities

• Analytical tool development and updating
• Insights development to leverage action-oriented recommendations to drive performance changes in 3rd parties or internal teams on mix-shift/vendor selection. Includes preparation of materials with a clear storyline and analytical support
• Process management: Support scheduling/admin related to performance reviews for vendors and stakeholder management internally; define the ‘right’ 3rd party review process

Supervisory Responsibilities
Direct Reports
This position does not have supervisory responsibilities for direct reports
Indirect Reports
Does not have direct reports, but may delegate work of others and provide guidance, direction, and mentoring to indirect reports.

Travel

Some travel will be required, estimated up to 30%.

Minimum Qualifications
Education Level: Bachelor's degree
Area of Experience: Business, Human Resources, or related field or equivalent experience required
Experience Requirements: 5+ years of experience in data analytics, reporting, or business insights

Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the abilty to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.

Knowledge, Skills, and Abilities

• Excellent written and verbal communication skills
• Excellent problem-solving skills: Ability to understand business problems and align analytical work to specific questions
• Strong interpersonal, decision-making, and analytical skills
• Ability to exercise sound judgment, gather and analyze data, and ensure high service quality
• Ability to work effectively with management and independently, prioritize duties, and meet deadlines in a fast-paced environment
• Well-organized, flexible, and adaptable to project or business environment changes

Additional Information Regarding Job Duties and Job Descriptions
Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law.  The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.