Senior Director, Project Management

Position Summary:

The Senior Director, Project Management, is a strategic leader responsible for driving the successful execution of marketing initiatives across channels, teams, and geographies. This role oversees a team of project managers, ensuring operational excellence, on-time delivery, and alignment with business objectives. The ideal candidate is a proven leader with deep experience in marketing operations, cross-functional collaboration, and enterprise-level project management.

Key Responsibilities:

• Lead large-scale campaigns, product launches, and other initiatives for commerce and brand marketing programs.
• Develop complex integrated project plans with clearly defined scopes, timelines, budgets, and success metrics.
• Drive collaboration across Marketing, Strategy, Retail Excellence, Strategy, Media, Creative, and external agency partners.
• Implement and evolve project management frameworks, tools, and processes to increase efficiency and visibility.
• Manage resource planning, project prioritization, and capacity balancing across internal and external teams.
• Anticipate risks, remove roadblocks, and resolve conflicts to keep programs on track.
• Monitor performance metrics and develop financial reports on project health, ROI, and KPIs.
• Foster a culture of accountability, continuous improvement, and results-driven execution within the team.
• Champion agile, waterfall, or hybrid methodologies based on project needs and organizational maturity.
• Act as a key liaison between marketing leadership and other departments including Financial Operations, Department Operations

Qualifications:

• Bachelor’s degree in Marketing, Business, Communications, or related field
• 15+ years of experience in marketing project management (agency experience preferred), with at least 5 years in a leadership capacity.
• Proven experience managing complex, cross-functional marketing programs in a fast-paced environment.
• Proficiency in scope development, scope management and financial management
• Strong understanding of commerce marketing, brand marketing, digital marketing, brand strategy, creative development, and media planning.
• Exceptional organizational, communication, and leadership skills.
• Proficiency in project management tools (e.g., Asana, Workfront, Smartsheet, Jira).
• PMP, Agile, or Six Sigma certification is a plus.

Key Competencies:

• Strategic Thinking
• Leadership and Team Development
• Cross-functional Collaboration
• Operational Excellence
• Change Management
• Stakeholder Communication
• Results Orientation

Job Will Remain Open Until Filled 

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Essential Job Duties and Responsibilities

• Manage operations for a portfolio of clients. Ensure financial health of business through development, review, and management of contribution margin targets and actualized margin. Ensure team is providing information and escalating financial risk appropriately. Guide team in reconciliations and pull key levers necessary to positively influence successful financial outcomes.
• Partner with Dept. Ops to ensure accounts are staffed with the skill-sets needed to deliver on the work, while balancing the financial realities of the business.
• Ensure staffing gaps are communicated to VP and/or SVP. Ensure Project Management leadership is in lock step around needs of the business.
• Strive to be a role model for the team, demonstrating leadership through exemplary behaviors. Develop junior talent to become high-value contributors to the team. Foster an inclusive environment and look to build on people's unique skills.
• Volunteer in corporate initiatives, new business pitches, etc., when time and opportunity allow. Help drive the Project Management capability and agency initiatives forward to help us stay relevant.
• Design or refine operational (creative, technical, financial,
  process, etc.) workflows to improve efficiency and/or quality. Partner with senior clients to lead project initiatives, rollout new ways of working, escalate themes on projects, risk, etc.
• Develop and maintain strategic relationships with senior clients. Fosters a collaborative relationship with clients and is considered an integral part of their team. Understand and can articulate the client’s most critical issues and challenges. Is forward looking--doesn’t just react to client requests, but actively works with the senior client to help deliver on their agenda.
• Help drive the Project Management capability and agency initiatives forward to help us stay relevant.
• Share key policies and procedures from MSA with team to ensure compliance (legal should provide and review MSA overview materials).

Supervisory Responsibilities

Direct Reports
- Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

Indirect Reports
- May delegate work of others and provide guidance, direction and mentoring to indirect reports

Minimum QualificationsMinimum Qualifications

Education Level: (Required): Bachelor's Degree or equivalent experience               

Field of Study/Area of Experience:  Marketing / Communications

10+ years of Project Management experience

Skills, Knowledge and Abilities 

Working knowledge of enterprise tools (Asana, Workfront, Excel, PowerPoint, SharePoint, MS Teams)

Previous advertising/marketing agency or client-side experience preferred

Digital and/or shopper project management preferred

Strong leadership skills & previous direct report/team management required

Environmental & Physical Requirements
Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.

Additional Information Regarding The Company Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law.  The company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.