The Vice President of Workforce – Sales & Operations Planning serves as the enterprise owner of an integrated, end‑to‑end S&OP discipline, responsible for building a unified planning ecosystem that aligns demand, supply, and workforce capacity across all business segments. This leader establishes the operating model, governance structure, and decision rights that bring sales, marketing, finance, workforce empowerment, talent acquisition, and analytics into a single, reliable planning rhythm.

A core mandate of the role is developing and executing a scalable third‑party (3P) capacity strategy, optimizing partner selection, performance, cost structure, and flexibility to support both steady‑state operations and periods of volatility. The VP drives strategic investments in tools, talent, and external partnerships; resolves cross‑segment trade‑offs, and ensures the enterprise consistently delivers on service, growth, and margin commitments while strengthening resilience, scalability, and long‑term capacity health.

Job Will Remain Open Until Filled

Responsibilities

• Enterprise S&OP Governance & Operating Model: Own the design and governance of the integrated S&OP/IBP operating model, decision rights, stage gates, and executive forums; ensure disciplined planning and auditable decision-making across all segments

• External Supply & 3P Strategy (Enterprise): Set and govern the external supply strategy, with a strong emphasis on 3P partner management (selection, SLAs, commercial guardrails, risk diversification, and performance reviews); align 3P capacity and capabilities to enterprise demand

• Forecasting & Capacity Alignment (Enterprise): Sponsor enterprise forecasting standards and assumption governance; approve structural capacity decisions (make/buy, vendor expansion/consolidation, long-term labor strategies) to meet service and margin targets

• Financial Stewardship & Structural Investments: Own budget alignment for S&OP and External Supply; approve structural investments (systems, analytics, vendor contracts, workforce programs) and ensure ROI, total cost-to-serve, and margin objectives are met

• Performance Management & Risk Posture: Set the enterprise KPI framework (service, growth, margin, capital efficiency, vendor OTIF); own risk posture and sponsor mitigation for single-source, lead-time variability, and labor capacity constraints

• Cross-Segment Trade-Offs & Executive Arbitration: Chair executive forums to arbitrate portfolio trade-offs (mix, timing, service levels) across segments; resolve conflicts that materially impact strategic customers, margin profile, or capacity utilization

• Enterprise Data Governance & Analytics Excellence: Own the analytics governance framework (data standards, taxonomy, model validation) and the planning systems roadmap (APS/BI/predictive); ensure insights compress decision cycle time and improve forecast accuracy enterprise-wide

• Operating Excellence & Continuous Improvement: Set enterprise standards (SOPs, RACI, stage gates) for S&OP and 3P governance; lead continuous improvement initiatives that reduce cycle time, increase forecast accuracy, and improve vendor performance

• Talent Strategy & Organizational Design: Define org design and succession for Directors (S&OP), 3P leadership, and analytics/enablement teams; build leadership capability and a culture of accountability, inclusion, and high performance

• Stakeholder Leadership & Executive Communication: Provide clear executive communication to C-suite leaders; align Sales, Marketing, Finance, Workforce Empowerment, TA, and Analytics with enterprise planning priorities and external supply strategy

Qualifications

• Education Requirements: Bachelor’s degree (MBA or advanced degree preferred)

• Experience Requirements: 10–12 years experience in relevant field

• Travel requirement: Some travel expected

Supervisor Responsibility

Direct Reports: Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

Indirect Reports: May delegate work of others and provide guidance, direction and mentoring to indirect reports

Required Knowledge and Skills

• Strong analytical skills with the ability to translate complex data into actionable insights and strategies

• Excellent communication and presentation skills, capable of engaging and influencing stakeholders at all levels of the organization

• Demonstrated leadership and mentorship abilities, with a passion for developing talent and fostering a collaborative, inclusive team environment

• Deep knowledge of sales planning processes, trade management systems, and advanced analytic tools and methodologies

• Strategic thinker with a results-oriented mindset, able to balance short-term operational needs with long-term business objectives

• Proficiency in an office productivity suite including spreadsheets, word processing, presentations, and business intelligence reporting

• Expertise in Operations Planning and Forecasting, including integrated demand and capacity planning

• Advanced knowledge of Analytics and Data Science concepts applied to business planning and performance optimization

• Strong capability in People Leadership, including team development and succession planning

• Familiarity with governance frameworks and decision-making processes for S&OP cadence and performance management

• Demonstrated ability to translate customer and commercial insights into demand signals and operational decisions

• Proven capability in optimizing third-party (3P) spend, vendor portfolios, or external labor and supply models

• Strong analytical rigor, process discipline, and cross-functional leadership skills required to oversee and mature an integrated S&OP function

Environmental & Physical Requirements

Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.