Senior Account Manager, Target (JLB Division)

The Team:

The JLB Sales team operates as an extension of our client’s teams, driving successful business partnerships, strategies and executions between Target and our clients. Our approach to Account Management is a collaboration between the key people to build strong partnerships and bring actionable recommendations that lead to growth.

The Role:

We are seeking a talented individual to join our organization as part of our Sales Team. As a Senior Account Manager, you are responsible for developing and executing best-in-class services to meet and exceed our client partners growth and profitability goals.

What You’ll Do:

• Build strong relationships with both our clients’ team and Target’s merchandising teams
• Be an advocate on behalf of your clients, helping them solve problems and understand the needs of Target, and be successful in their business
• Support Sales Leads & Directors to convert new business and deliver flawless execution of promotions and in-line business
• Conduct Deep Dive into Sales Performance and provide insights and recommendations to drive the business
• Conduct on-going analysis of your client’s omni-channel assortment performance, and identify issues and root-causes, ultimately solving vendor performance issues or problems
• Oversee and manage marketing with our clients and Target’s Roundel team. Measure and report on KPIs.
• Oversee Demand Planning/Forecasting, including the overall forecasting and chase/cancel process. 
• Assist total Sales Team in executing operational management of business management, meeting preparation (including line reviews and “top-to-tops”)
• Submit, forecast, track and report on incremental business opportunities (new items, endcaps, circulars, TPCs, and markdowns)
• Demonstrate an ability to collaborate effectively across multiple divisions at JLB to meet business needs
• Being curious by asking and identify opportunities to simplify processes and drive efficiencies and work cross-functionally to implement guidance and training to improve them
• Strong understanding of private label/owned brand sourcing and development and working with clients in multiple time zones  

What You’ll Bring:

• 5+ years of Account Management Experience
• 5+ years of item level forecasting Experience
• Proficient in Microsoft Excel and Powerpoint, understanding in SQL principles
• 3+ years of previous experience working with Target’s corporate offices
• Self-starter
• Customer service oriented with strong communication skills
• Ability to communicate through story-telling
• Problem solving and navigating ambiguous situations

About JLB:

jlb is an award-winning, retail consulting firm that is passionate about helping brands succeed at Target, and Target win in the marketplace.  Over the past 35+ years, we’ve helped launch and grown some of the most innovative brands at Target within National Brands and Private Label.

We offer Sales and Strategy, Business Insights, Consumer Research, Category Management, Trend, Creative, and Retail Service, delivering a customized approach based on the unique needs of each client.  Our collaborative team of 120+ passionate employees come from a variety of backgrounds including emerging brands, large CPGs, and mass and specialty retailers. 

We are a hardworking and compassionate company that values a work-life balance. Our office is a lively environment that was built for collaboration.  Sound fun? It is! Come join us!

Job Will Remain Open Until Filled

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Essential Job Duties and Responsibilities

• Drive our clients business at assigned customer. Increase distribution, grow sales dollars/units/share/other KPI’s, while staying on spend
• Responsible for ensuring retail/merchandising execution and basic eCommerce execution
• Achieve P&L targets; manage business for each client(s) assigned
• Implement marketing strategies and analyze trends and results to achieve department/client income and expense budget goals
• Monitor and drive revenue growth through efficient management of promotional spending within guidelines on assigned lines; identify opportunities and align business unit resources to secure those opportunities
• Meet and/or exceed Client’s goals for sales, distribution, pricing, shelving and promotional volume
• Identify and provide standard available services to support the “Customer as Clients”
• Launch strategies to pursue new opportunities
• Manage and maximize manufacturer marketing/promotional funds to achieve sales goals while staying within financial guidelines
• Secures Client approved schematics for all Clients’ brands by providing directions and communication to our schematic, reset and retail departments
• Implement customer headquarter calls and penetrate key positions at retailer
• Organize business unit team to retain and expand upon all client relationships
• Assist team to navigate in the larger ASM organization to align needed resources and support to ensure specific client and/or customer initiative success
• Facilitate communication, opportunities, challenges, and workflow to other team members and attend all Client meetings and reviews

Supervisory Responsibilities

Direct Reports
- This position does not have supervisory responsibilities for direct reports

Indirect Reports
- Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports

Education Level: (Required): Bachelor's Degree or equivalent experience
Field of Study/Area of Experience: Business
8+ years of experience in applicable field

Skills, Knowledge and Abilities
• Strong sales presentation and development skills
• Strong interpersonal skills
• Strong written communication and verbal communication skills
• Well-organized, detail-oriented, and able to handle a fast-paced work environment
• Track record of building and maintaining customer/client relationships
• Working knowledge of syndicated data
• Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers

Travel is an essential duty and function of this job up to 20%

Environmental & Physical Requirements

Office / Sedentary Requirements: Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the ability to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.

Additional Information Regarding Job Duties and Job Descriptions
Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.