Product Manager, IT

As the Product Manager, IT, you will be responsible for driving the execution and delivery of IT products and solutions, with a strong focus on backlog ownership, day‑to‑day delivery, and close partnership with engineering teams, IT vendors, and business stakeholders. This role is highly execution‑oriented and requires hands‑on involvement in defining requirements, managing priorities, and ensuring consistent delivery of value.

This is a critical replacement role with immediate business impact, requiring minimal ramp time and a strong ability to operate in fast‑moving, delivery‑focused environments.

About the Company

The Company is one of North America’s leading sales and marketing agencies, specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of consumer-packaged goods. We support a broad range of trade channels and partner closely with our clients to deliver solutions that drive performance and growth.

Take this opportunity to join a growing organization and build your career while working with talented teams across technology and business functions.

What We Offer

• Full‑Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time‑Off

Responsibilities

• Own and manage the product backlog, including prioritization, grooming, and delivery
• Write clear, detailed user stories and acceptance criteria
• Lead and participate in Agile and Scrum ceremonies
• Partner closely with engineering teams and external IT vendors
• Translate business and user needs into executable technical requirements
• Facilitate stakeholder communication across IT, vendors, and end users
• Perform hands‑on testing and validation of delivered functionality
• Support release management and continuous improvement initiatives
• Act as the primary bridge between technical teams and business stakeholders
• Drive delivery rigor, ensuring clean backlogs, clear requirements, and on‑time execution

Qualifications

• 3–5 years of Product Manager experience or comparable product‑adjacent IT experience
• Bachelor’s degree or equivalent experience
• Strong experience with Jira or Azure DevOps
• Deep understanding of Agile and Scrum methodologies
• Experience supporting retail execution or comparable business domains
• Technical fluency enabling effective collaboration with engineers and vendors
• Proven ability to execute with detail, discipline, and accountability

Preferred Qualifications

• Experience supporting vendor‑integrated SaaS products
• Exposure to AI tools or AI‑related certifications
• Background working within a formal Product Management discipline
• Experience in retail technology, CPG technology, field execution platforms, or enterprise SaaS

Job Will Remain Open Until Filled

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Responsibilities

• Product Strategy: Define and communicate a comprehensive IT product strategy that aligns with the organization's overall business strategy. Develop and maintain a product roadmap that outlines key initiatives and enhancements.
• Cross-Functional Collaboration: Collaborate closely with cross-functional teams, including engineering, operations, security, and business units, to ensure successful product development and delivery. Foster strong working relationships with key stakeholders.
• Market Research: Conduct research to identify industry trends, emerging technologies, and best practices in IT product management. Use market insights to inform product decisions and stay ahead of competitors.
• Product Development: Lead the product development process, defining product requirements, user stories, and acceptance criteria. Work with engineering teams to prioritize and execute product enhancements.
• Product Launch: Plan and execute product launches, including developing go-to-market strategies, pricing strategies, and marketing campaigns. Collaborate with marketing and sales teams to ensure successful product introductions.
• Product Metrics: Define and track key performance metrics for IT products, such as system uptime, reliability, performance, and user satisfaction. Use data-driven insights to drive product improvements.
• Risk Management: Identify and mitigate potential risks and challenges associated with IT product development and deployment.
• Stakeholder Communication: Effectively communicate the IT product vision, strategy, and progress to internal and external stakeholders. Ensure alignment and buy-in from all relevant teams.

Supervisory Responsibilities

Direct Reports
This position does not have supervisory responsibilities for direct reports.
Indirect Reports
This position does not have guidance or mentoring responsibilities for indirect reports.

Travel

Travel and Driving are not essential duties or functions of this job.

Minimum Qualifications

Education Level: Bachelor's Degree or equivalent experience.
Field of Study: Business, Management Information Systems, Computer Science, or equivalent job-related experience. PMI Certification is desired but not required.
Experience Requirements: 5+ years of experience in project management of varied complexities and scope.

Environmental & Physical Requirements

Office / Sedentary Requirements:

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer, and may also require the ability to lift up to 10 pounds.

Knowledge, Skills, and Abilities

• Excellent written and verbal communication skills.
• Well-organized, detail-oriented, and able to handle a fast-paced work environment.
• Ability to work effectively with management.
• Ability to visualize and plan objectives and goals strategically.
• Ability to be creative in designing products.
• Previous experience taking a product line to market is preferred.
• Flexible and adaptable, able to change and alter according to changes in projects or business environment.
• Proficient in Project Management tools (i.e., MS Project) or similar project tool(s).
• Strong computer skills, including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web browsers.

Additional Information Regarding Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law.  The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.